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Anti-Spam Policy

Spamming is the sending of unsolicited commercial communications. Mobile phones provide the most a personal and direct access to your customers, using it carelessly will have an intrusive and profound negative effect. Spamming puts all the actors in the wireless industry at risk. We believe that user request-and-receive interaction is the best solution in for the delivery of wireless content. It forces providers to develop content and services from the needs of the customer and establishes a dialog that leads to deeper customer relationships.

  • We do not accept spamming traffic; evidence of a client sending spamming will entail immediate suspension of the service and/or termination of the contract between that client and NetInformer.
  • No SMS, EMS or MMS must be sent to a mobile subscriber without having previously obtained her/his consent.
  • NetInformer's clients need to set up a simple and inexpensive opt-out procedure allowing mobile subscribers to stop receiving SMS, EMS and MMS when they wish.
  • NetInformer's clients must at all times comply with applicable laws and regulations concerning the collection, processing and use of personal data.
  • SMS, EMS and/or MMS related to marketing campaigns must at all times unequivocally indicate who is sending them and clearly indicate the price of the service promoted in accordance with advertisement legislation.
  • NetInformer strongly recommends that clients adhere to at least one direct marketing code of practice. In any case, the text or images displayed must not be misleading, and must straightforwardly describe or illustrate the services offered.
  • Breach or suspected breach of this anti-spamming policy will cause immediate suspension of the service. If the breach is evident, client's contract will be terminated immediately. NetInformer also reserves the right to initiate legal proceedings against the sender.

NetInformer is convinced that building a trust-based relationship between mobile subscribers, network carriers and service providers is paramount to the success of the wireless industry. This policy will be interpreted in accordance with this principle.

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